Senior Product Manager, Risk/LTV



United States · Remote
Posted on Thursday, April 4, 2024

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

Flex is embarking on its next phase of growth, seeking a Senior Product Manager to join our Risk and LTV team. In this role, you will drive the development of advanced risk models, enhance fraud risk management, and optimize monetization strategies for Flex's products. Your focus will significantly impact the consumer lifecycle with Flex, driving growth, retention, and satisfaction. Responsibilities include setting Risk/LTV product strategy, collaborating closely with engineering, analytics, finance, compliance, and other stakeholders, including leadership. While we prefer candidates based in NYC due to our hybrid setup, remote work options are available.

What you’ll do

  • Contribute to product strategy and roadmap development for the Risk and Fraud domain
  • Work closely with engineering teams to ensure the successful execution of the roadmap by providing clear specifications, prioritizing features, and addressing technical challenges
  • Collaborate cross-functionally with design, compliance, legal, and risk policy stakeholders to define products that achieve department OKRs
  • Advocate for our customers by shipping products in the best interest of them and our business
  • Work closely with Flex’s Customer Support and Operations teams to provide the best possible experience to our customers

Key qualifications

  • 4+ years of product management experience (experience in the Risk domain is advantageous).
  • Proven ability to collaborate closely with engineering for successful product delivery (execution excellence).
  • Experience in fintech, banking, or credit products is a plus.
  • Strong technical acumen with the ability to comprehend engineering systems and architectures.
  • Experience with underwriting, fraud, or decisioning platforms is a plus.
  • Demonstrated quantitative skills, showcasing impact on metrics.
  • Effective collaboration with cross-functional teams and adept communication of data-driven recommendations to non-technical stakeholders.
  • Self-directed and capable of working independently to drive project ownership and ensure high-quality outcomes.
  • Passionate problem-solver with a keen intellectual curiosity.
  • Highly motivated team player with a startup mindset, capable of managing multiple projects simultaneously.

The national pay range for this role is $156,000-$212,000 in base salary. Individual compensation will be commensurate with the candidate's experience aligned with Flex's internal leveling guidelines and benchmarks.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

  • Competitive pay
  • 100% company-paid medical, dental, and vision
  • 401(k) + company stock options
  • Unlimited paid time off with a PTO minimum + 13 company paid holidays
  • Parental leave
  • Flex Cares Program: Non-profit company match + pet adoption coverage
  • Free Flex subscription